FAQ

General Questions

Have a question before your visit? Here are answers to common questions about Prime Smile Dental, including booking, insurance and CDCP, and what to expect at our dental clinic in Aurora.

1.Do you accept new patients at Prime Smile Dental in Aurora?

Yes. We welcome new patients and can help you schedule a first visit for an exam, cleaning, and any concerns you’d like addressed. If you have recent X-rays from another dental clinic, let us know and we can advise what to bring.

Yes, we accept CDCP and work with most dental insurance plans. Our team can help explain your coverage and review expected costs before treatment whenever possible.

 

If you have tooth pain, swelling, a broken tooth, or bleeding that doesn’t stop, contact our Aurora dental clinic right away. We’ll guide you on the next steps and arrange the earliest available appointment.

If you have tooth pain, swelling, a broken tooth, or bleeding that doesn’t stop, contact our Aurora dental clinic right away. We’ll guide you on next steps and arrange the earliest available appointment.

 

FAQ

Payment Questions

We aim to keep pricing and billing clear and straightforward. Review these common questions about payment methods, insurance direct billing, and CDCP coverage at Prime Smile Dental in Aurora, Ontario.

1.Do you accept CDCP and how does it work at your clinic?

Yes, we accept CDCP. Coverage and eligibility can vary, so our team can review your information and explain what may be covered before your appointment whenever possible.

We offer direct billing for many insurance plans when available. If direct billing isn’t supported by your provider, we can still provide the paperwork you need to submit a claim.

We accept common payment methods, including debit and major credit cards. If you have questions about payment options, contact our front desk before your visit.

For most planned treatments, we review the recommended care and discuss fees in advance. If you have insurance or CDCP coverage, we can help estimate what may be covered and any expected out-of-pocket portion.

Appointment Questions

Booking is simple at Prime Smile Dental. Below are common questions about scheduling, confirmations, and what to do if you need urgent dental care in Aurora.

1. How do I book an appointment at Prime Smile Dental in Aurora?

You can request an appointment online through our booking form or call our clinic directly. Choose your preferred date and time-of-day, and our team will confirm the appointment.

We review requests during business hours and will contact you to confirm the next available time that matches your preferred schedule.

Please bring a piece of ID, your dental insurance or CDCP details (if applicable), and a list of any medications or health conditions that may affect your dental care.

Yes. If you have tooth pain, swelling, a broken tooth, or another urgent concern, contact us as soon as possible so we can guide you and arrange the earliest available appointment.

Stay Connected with Prime Smile